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Privacy Policy

Privacy Policy

Last Updated: February 16th, 2025
 
1. Introduction
 
Welcome to RAYS OF LIGHT LI, LLC. and Energy Enhancement System ("Rays of Light", "EESystem", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
 
2. Information We Collect
 
a. Personal Information: When you visit our website, register, purchase products, book sessions, or subscribe to our newsletter, we might collect:
 
Name
Contact information including email address and phone number
Demographic information such as postcode, preferences, and interests
Financial information (for transactions)
Health Information (when relevant to services like EESystem sessions)
 
b. Non-personal Information: We collect data about your use of our website, including:
 
Browser type and version
IP address
Pages visited, time spent on pages, and navigation patterns
Device information
 
3. How We Use Your Information
 
To Process Transactions: For completing transactions for products or services.
 
To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
 
For Personalization: To understand your needs and provide you with better service, including personalized offers and recommendations.
 
Marketing: With your consent, to send periodic emails about our services, products, special events, or other information which we think you may find interesting.
 
Analytics: To understand how our users as a group use the parts of our service to improve our website and services.
 
4. Sharing Your Information
 
Service Providers: We may share your information with third-party service providers who perform functions on our behalf like payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
 
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
 
Business Transfers: In the event of a sale, merger, or acquisition, your information might be transferred as part of the business assets.
 
5. Cookies and Tracking Technologies
 
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. 
 
6. Your Rights
 
Access: You can request access to the personal information we hold about you.
 
Correction: You can request correction of any inaccurate data or to have incomplete data completed.
 
Erasure: You have the right to request that we delete your personal data under certain conditions.
 
Object to Processing: You can object to our processing of your personal data, on grounds relating to your particular situation, at any time.
 
Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
 
7. Data Security
 
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no internet or email transmission is ever fully secure or error-free. 
 
8. International Data Transfer
 
Your data may be processed in or transferred to countries outside of your own, including the United States. We ensure these transfers comply with applicable laws through mechanisms like the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.

9. SMS Marketing

At Rays of Light, we understand that trust is paramount when it comes to SMS marketing. We are committed to ensuring all our SMS campaigns are fully compliant with regulations like GDPR and the TCPA. We only engage in SMS marketing with explicit opt-in consent from each recipient, making sure they know exactly what they're signing up for.

We provide clear instructions on how to opt out, ensuring that when clients reply with "STOP", we promptly honor their request to cease communications. Our systems are set to send messages during appropriate hours, and we maintain meticulous records of consents and interactions. Moreover, we work exclusively with third-party SMS providers who share our commitment to privacy and compliance.

This means you can trust us to manage your SMS marketing campaigns not only effectively but also with the highest standards of legal compliance, safeguarding both your brand's reputation and your customers' privacy.
 
10. Children's Privacy
 
Our services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us.
 
11. Changes to This Privacy Policy
 
We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting to the website. We will notify you of any changes by posting the new Privacy Policy on this page.
 
12. Contact Information
 
For any questions about these Terms, please contact us here: CLICK HERE!
Phone Number: (516) 943-9080
Address: 168 Main St. Port Washington, NY 11050
 
13. Consent
 
By using our website, you hereby consent to our Privacy Policy and agree to its terms.